1. Home
2. Licensed boarders
3. West Suffolk Council
4. Hocus Pocus Cat Hotel

Hocus Pocus Cat Hotel

Hocus Pocus Cat Hotel is licensed by West Suffolk Council for cat boarding. The council's most recent inspection awarded it 5 stars out of 5.

Its licence runs to 31 January 2029. Longer licence terms are awarded to higher-rated operators, which is why a distant expiry date is usually a good sign in itself.

On its own website the business describes itself as: "Hocus Pocus Cat Hotel is now OPEN and ready to take your booking. See how we meet the higher standards as defined by DEFRA." We reproduce that as a summary of what it says about itself, not as anything we have checked.

Its site advertises cat boarding.

We found no entry for this business on the ICO register of fee payers. That is common for sole traders and is not necessarily a failing, but a business holding your address and door key would normally be expected to be registered.

Under the star rating scheme a 5-star operator qualifies for a licence of up to 3 years and correspondingly fewer unannounced inspections, so the rating affects how often the council will look in as well as what it thought at the last visit.

West Suffolk Council does not publish an address for this licence. That is standard for businesses operating from a residential address and does not indicate anything about the business — contact details are usually on its own website or through the council.

Its website publishes 2 rates, from £17 per day to £23 per day. Prices come from the business's own site rather than from us, and each one is shown below with the sentence it appeared in.

We read 8 pages of its website on 2 August 2026, about 3,969 words in total, and extracted 11 details from them.

Licence record

From its own website

Rates published on its own website

These are prices the business publishes about itself, not prices we have been quoted or seen paid. Websites go out of date — confirm when you book.

Contact details from its website

Questions and answers

Answers marked from their website are the business's own words. Answers marked from published details are assembled from facts stated on their site. Answers marked summarised were written from their site's text and checked so that every figure appears in the original — but they are a summary, not a quotation, and the business's own site is authoritative.

How much does Hocus Pocus Cat Hotel charge?

Hocus Pocus Cat Hotel publishes rates of £17–£23 per day on its own website. The exact quote is “From January 2027, the cost per day will be £17 for one cat and £23 for two cats sharing.”. Rates on a business's own site can be out of date — confirm when you book.
From published details — source

Where is Hocus Pocus Cat Hotel?

Its website gives the address as 2 Dalhams, Poole Street, Cavendish, Suffolk, CO10 8BE.
From published details — source

How do I contact Hocus Pocus Cat Hotel?

Its website lists contact by phone on +447922665131 and by email at joanne@hocuspocuscathotel.com.
From published details — source

Is the business insured?

According to its website: “Fully licensed by West Suffolk Council and with insurance through Clivertons.”
From published details — source

What vaccinations does my pet need?

According to its website: “My name is Joanne, please feel free to contact me via email or telephone with any questions or queries you may have or even just to check availability, however, do check that your cat's vaccinations are up to date first.”
From published details — source

Is a deposit required?

According to its website: “Please note that reservations are not confirmed until a booking form and deposit is received.”
From published details — source

What type of heating is used in the suites?

Thermostatically controlled pet safe heating
Summarised from their website

What is used to calm pets with stress and anxiety?

Pet Remedy, a natural treatment with essential oils including Valerian
Summarised from their website

What type of litter system is used?

Brit-Pet System with wood pellets, with Catsan as an alternative
Summarised from their website

What qualifications has Joanne Herbert achieved?

Diploma in Feline Care, Behaviour and Welfare, Animal Licensing Inspector Award, Practical Animal Welfare Award
Summarised from their website

This page reproduces factual entries from public registers. It is not a review, a recommendation, or an endorsement, and we have no commercial relationship with the businesses listed. Council star ratings are the licensing authority's assessment of risk and compliance, not a measure of service quality. If anything here is wrong or you would like your entry removed, see our privacy page — we act on requests without argument.

Where these figures come from

Last updated

2 August 2026

• Local authority animal activity licence registers — English local authorities. Factual fields extracted from each council's published public register: trading name, licence number, licensable activity, star rating and expiry date. Where a council redacts an address — as they routinely do for home boarders operating from a residential address — the record is kept without a location and never geolocated by inference. Licence: Open Government Licence v3.0. Refreshed 1 August 2026.
• Operators' own public websites — The licensed businesses themselves. Factual metadata — description, opening hours, contact details and advertised services — extracted from each operator's own public website. robots.txt is checked and obeyed before every fetch, requests are rate-limited to one per host per run, and every field links back to the page it came from with the date we last checked. Claims operators make about themselves are not verified by us. Licence: Summarised, not reproduced. Refreshed 1 August 2026.
• Licence details are republished from the West Suffolk Council public register under the Open Government Licence.
• Companies House and ICO entries are matched by trading name and corroborated by location; unconfirmed matches are not published.